Frequently Asked Questions
What happens if I am not done at the end of the time reserved?
You are required to have cleaned up and be out of the Kitchen at the end of your reserved time. If you are not your deposit is forfeit. It is important that you plan your time accordingly.
Do I have to clean up?
Yes. You should leave the kitchen the way you'd like it to look when you come in. That basically means: wash your dishes, wipe down dirty surfaces, and pick up/sweep/mop the floors.
How do I get my deposit refund?
Your deposit will be returned when you notify us that you will no longer be renting the kitchen.
How do I get in when it is my turn?
The Kitchen is equipped with a lock that requires a code to open the door. A reminder email will be sent to you 2 days prior to your reserved time. This email will include your access code and other information such as the location of switches for lights, heat, air conditioning, clean up checklist and where to dispose of trash.
What if I don't use all my hours?
Hours cannot be credited which is why it is extremely important that you estimated as accurately as possible.
What is your cancellation policy?
You must notify us directly at either moose@pickapeckpickles.com or call 530 635 2824 if you need to cancel your reservation. Any cancellation within two days of your reservation is subject to a $50 cancellation fee. There are no exceptions to this rule including personal situations or your client’s cancellation of the function.
How do I know if I am confirmed?
We will process your reservation request within 48 hours or less. Confirmations are done on a first come, first serve basis which may result in your requested time being unavailable. You will be sent an email confirmation indicating the date and hours your have requested. You will be sent an email confirmation indicating the date and hours your have requested and your booking will be reflected on the calendar.
What happens if I am not done at the end of the time reserved?
You are required to have cleaned up and be out of the Kitchen at the end of your reserved time. If you are not your deposit is forfeit. It is important that you plan your time accordingly.
Do I have to clean up?
Yes. You should leave the kitchen the way you'd like it to look when you come in. That basically means: wash your dishes, wipe down dirty surfaces, and pick up/sweep/mop the floors.
How do I get my deposit refund?
Your deposit will be returned when you notify us that you will no longer be renting the kitchen.
How do I get in when it is my turn?
The Kitchen is equipped with a lock that requires a code to open the door. A reminder email will be sent to you 2 days prior to your reserved time. This email will include your access code and other information such as the location of switches for lights, heat, air conditioning, clean up checklist and where to dispose of trash.
What if I don't use all my hours?
Hours cannot be credited which is why it is extremely important that you estimated as accurately as possible.
What is your cancellation policy?
You must notify us directly at either moose@pickapeckpickles.com or call 530 635 2824 if you need to cancel your reservation. Any cancellation within two days of your reservation is subject to a $50 cancellation fee. There are no exceptions to this rule including personal situations or your client’s cancellation of the function.
How do I know if I am confirmed?
We will process your reservation request within 48 hours or less. Confirmations are done on a first come, first serve basis which may result in your requested time being unavailable. You will be sent an email confirmation indicating the date and hours your have requested. You will be sent an email confirmation indicating the date and hours your have requested and your booking will be reflected on the calendar.